Information about refunds & returns policy.
At TrySchedule35, we believe that every sweet experience should begin with care. From our Artisan Chocolate Bars and Gourmet Fruit Gummies to our Teas and Fruit Drink Mix Packets, we take pride in preparing and packaging each order thoughtfully.
Below you’ll find important information about how we process, ship, and deliver your purchases.
Orders are typically processed and shipped within 2–4 business days after payment confirmation.
Business days exclude weekends and public holidays.
During holidays, promotional periods, or periods of high demand, processing times may be longer than usual.
TrySchedule35 currently ships to addresses within the United States only.
At this time, we do not offer international shipping.
Customers are responsible for providing accurate and complete shipping details during checkout to help ensure successful delivery.
We offer free shipping on orders over $50.
For orders that do not qualify for free shipping, applicable shipping fees will be calculated and displayed during checkout.
Available shipping methods and costs may vary depending on your delivery location and order details.
Estimated delivery timeframes are provided during checkout based on the available shipping method and destination.
Please note that delivery estimates are not guaranteed. Actual delivery times may vary due to carrier operations, weather conditions, holidays, or other circumstances outside our control.
Order processing time is separate from estimated carrier transit time.
When tracking information is available, it will be provided through the shipping confirmation or applicable carrier communications.
Please allow time for tracking information to become active after your package has been handed over to the shipping carrier.
Some TrySchedule35 products, particularly our Artisan Chocolate Bars and Gourmet Fruit Gummies, are sensitive to temperature changes.
Exposure to excessive heat or environmental conditions during transportation may affect their appearance, texture, or consistency.
We recommend choosing expedited shipping during warmer months whenever available.
While we carefully prepare orders for shipment, we cannot guarantee that temperature-sensitive products will remain unaffected by extreme conditions during transit.
Any concerns involving damaged or defective products will be reviewed in accordance with our Refund & Returns Policy and applicable consumer protection laws.
Please review your shipping address carefully before completing your purchase.
TrySchedule35 is not responsible for delivery issues caused by incorrect or incomplete shipping information provided during checkout.
If a package is returned to us because it could not be delivered, our customer support team will contact you to discuss reshipment options.
Additional shipping fees may apply.
Once your order is transferred to the shipping carrier, delivery may be affected by circumstances beyond our direct control.
If your shipment is significantly delayed or appears to be missing, please contact our support team with your order number.
We will assist you in reviewing the available shipment information and determining appropriate next steps.
Nothing in this section excludes responsibilities that cannot legally be excluded.
If you need to change your delivery information or cancel an order, please contact us immediately.
We will do our best to accommodate requests before fulfillment begins. Changes may not be possible once an order has been processed or shipped.
If you have questions about shipping, delivery, or an existing order, our team is happy to help.
TrySchedule35
Email: hi@tryschedule35.com
Phone: +1 (562) 313-2000
Address: 6120 Atlantic Blvd, Maywood, CA 90270
Website: https://tryschedule35.com
We aim to respond to customer inquiries within 2–3 business days.
Thank you for choosing TrySchedule35. Every order is packed with care, and we appreciate the opportunity to bring a little sweetness to your day.
